No Returns Policy

All Sales Are Final

Due to the health, safety and hygiene considerations associated with the supplements, skincare and wellness products we carry, all sales are final. We do not accept returns or offer refunds or exchanges on any products purchased from It's All About You, whether purchased in-store or through an online order inquiry.

Why We Don't Accept Returns

Many of our products — including supplements, tinctures and skincare items — cannot be resold once they leave our care, in order to protect the health and safety of all our clients.

Damaged or Incorrect Items

If you receive an item that arrived damaged or that doesn't match what you ordered, please contact us within 48 hours of pickup or delivery at info@itsallaboutyou.ca so we can make it right.

Questions Before You Buy

Since we're unable to offer returns, we encourage you to reach out with any questions about a product before completing your order — our team, including our naturopathic doctors, is happy to help you choose what's right for you.

Contact

For any questions about this policy, please contact us at info@itsallaboutyou.ca or 905-833-6444.